Service commitment
Our service tenet is: serve customers, be responsible to customers, make customers satisfied.
In order to maintain the interests of customers and users, when users encounter problems or failures in the process of product installation and use, we provide you with the following services:
1. The company carries out "three guarantees" service for the products sold:
◆ Once the product is sold, lifetime maintenance
◆ Free maintenance within one year
◆ The products can be replaced within one month after delivery
2. For products beyond the warranty period, only cost fee will be charged for maintenance.
3. Summarize and analyze users' opinions and service status regularly, review and accumulate experience, so as to better meet users' requirements.
4, according to your needs, we are ready to provide necessary technical support. If on-site service is needed, we promise: 24 hours in the province, 48 hours outside the province to arrive at the site.